Terms of Service of A TO Z IT HOST
Last Updated: 16 oct 2020
All Customers of A TO Z IT HOST’s basic services are subject to the terms and conditions contained in the User Contact. The User Agreement is a legal contract between A TO Z IT HOST and the User that contains the rights, duties, and obligations of Bluehost and the User.
Account Setup and Email details:
We setup clients domain hosting account after receiving full payment and check the payment balance before the account activation. It is your responsibility to ensure the email address on file is current or up to date. We send all hosting cpanel login details to your providing email address. If you provide any false contact information it may result in the termination of your account.
Payments and Renew:
When you order to our domain and hosing, you are buying a pre-paid service. All payments will be paid advance using Bkash, DBBL mobile banking, Duch Bangla Bannk ware transfer, Payoneer Master Card Transfer. Renewal notices will sent some times via email from 1 to 15 days before the renewal date. If you are unable to renew the service to last renew date, your hosting and domain will be suspended and we are not responsible for any data loss. For web hosting plans we will setup your account without any paying. Clients are encouraged to pay by bKash as it is the easiest way to handle payment at this time in Bangladesh.
All accounts are billed according to the dates they were first activation date. If you will not pay for service renew in 5 days before renew date, your account will be suspended as end date of payment. If you will not pay for service renew in 30 days after suspended, your account will be terminated. You will receive an email reminder 5 days till deactivation.
Free transfer only applicable for cPanel to cPanel transfer. For any manual transfer charge is $10/one time. For more information please check transfer policy
We will transfer up to 30 accounts free of charge for Reseller. Each account thereafter is charged at $1 each.
For VPS or Dedicated Server, root to root transfer is free and there is no account transfer limit. Non Root to Root transfer limit is 30 accounts,thereafter is charged at $1 each
Content Not Allowed:
Copyrighted Material that does not belong to you
File Hosting Sites
Hacking community websites or any website promoting the act of hacking or phishing
Programs with the ability to launch DDoS attacks such as variations of LOIC or HOIC
Warez or Warez Linking
Scamming or Fake Websites
We reserve the right to IMMEDIATELY TERMINATE ANY website that is hosting any of the above content WITHOUT notification and WITHOUT any backups provided.
Backups and Data Loss:
If you use any service of A TO Z IT HOST is at your own risk. Our backup service is run on Friday of each week, and provided to you as a courtesy. A TO Z IT HOST is not responsible for files and data residing on your account. You are agree to take full responsibility for your files and data transferred and to maintain all appropriate backup of files and data stored on our servers. Backups will not be provided for accounts that have been suspended or terminated for any reason.
Cancellations and Refunds:
A TO Z IT HOST has the permission to make any modifications on the terms and conditions at any time, If a customer does not wish to agree on the changes in our terms and conditions, he can cancel the agreement until the date that the new terms and conditions apply, until this date or on the date of receiving of the cancellation, if this applies after the commencing date.
Changing terms and Service
A TO Z IT HOST reserve the right to cancel, suspend and restrict access to the account at any time with or without notice. If you are unhappy with the services you receive from A TO Z IT HOST during the first 30 days of service received (Only Hosting), you may request a full refund. You must describe a detailed reason as to why you are canceling. If we are unable to solve the problem within short tiem, we will full refund you. If clients violate the terms and conditions and suspended in that case refund will not be offered even if asked for cancellation and than agreed to continue using services can’t ask second time for refund.